Delete Your HeyToury Account
Effective date: August 4, 2026
You can delete your HeyToury account and the data associated with it at any time. This page explains how to request deletion, what is removed, and how long it takes. You do not need the app installed to make a request.
1How to Request Deletion
Email admin@heytoury.com from the email address you signed in with (or include it in the message), with the subject “Delete my account.” That is all we need to identify your account.
We complete verified deletion requests within 30 days and email you to confirm when it is done.
2What Gets Deleted
When you delete your account, we permanently remove:
- Your account and profile (the name and email address from sign-in).
- Your conversation history and assistant memory (the “What HeyToury knows” notes).
- Any location data still held for your account.
- Your app settings and preferences.
3What May Be Kept Briefly
Location fixes are already deleted automatically on a rolling 24-hour basis. Security and operational server logs may persist for up to 30 days before being purged, and we may retain the minimum necessary to comply with legal obligations. None of this is used to identify or contact you.
4Deleting Some Data Without Closing Your Account
If you don’t want to delete your whole account, you can still remove specific data from within the app:
- Turn off the location beacon in Settings (or revoke the location permission) — collection stops immediately and stored fixes clear within 24 hours.
- Open Settings → What HeyToury knows to view, edit, or clear the notes the assistant keeps about you.
- Revoke microphone or camera permission in your device settings at any time.
5Contact
HashDocs Inc. (operator of HeyToury) — questions or deletion requests:
Email: admin@heytoury.com